Complexities around omni-channel order management?

Read our newly released white-paper on the the complexities of omni-channel order management:

The rise of omni-channel retail strategy over recent years has resulted in increasingly complex order management requirements, both operationally and systematically, as retailers look to provide a true omni-channel customer experience. This presents two primary challenges; trying to manage order and inventory data in a unified way across a multi-channel enterprise, while at the same time looking to optimise an increasingly fragmented and intricate fulfilment network. In the white-paper we discuss:

• The challenges of omni-channel order management, such managing order and inventory data in a centralised way across and organisation
• Key Order Management System (OMS) functionality, and how it can be used to address some of these challenges
• How to objectively evaluate whether an OMS is the right choice for your organisation
• How to evaluate a potential OMS in terms of functional and non-functional criteria
• How to effectively evaluate and select a Systems Integrator partner

http://ecomp.co.uk/the-complexities-of-omni-channel-order-management